"Thumbs Up Service"
105 S. Sunset Unit A
Longmont CO 80501
303-825-9483
970-352-2117

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Testimonials

            

Bill R.

Boulder, CO

3/9/2017

 

We finally decided to have a ductless A/C system installed in our house. We chose S.A.C. Mechanical after having 4 companies review our situation and provide us quotes. They were not the least expensive, and were much less than the highest estimate. They impressed us right away as being very capable and experienced in the installation of these systems. And they did an excellent job.
They helped us with getting HOA approval, they were understanding about how we needed to conform to certain requirements on the exterior, and they were able to configure the inside to be exactly how we had hoped. They started the work on time, were clean and careful in their work. They completed the install in 2 days. They know what they are doing and we are very happy with the result.

 

Don M

July 26, 2016

Very satisfied! SAC replaced our 30-year old furnace and AC unit , and installed a new Aprilaire automatic humidifier. The work was completed in one day. Everyone we met, connected with the company, was courteous, respectful, and professional. We have recommended SAC to our neighbor and will do so to friends and family in the future.

 

Geoff U

Boulder CO

April 4th 2016

Most helpful

SAC installed an Aprilaire 800 whole house humidifier in our home in Boulder. Their estimate was considerably less than their competition; they were able to complete the install in less than a week after we agreed to hire them.  The crew and salesman were all prompt, courteous, knowledgeable and easy to deal with - no extraneous marketing or upselling. I would highly recommend them for any HVAC related job and will be calling them the next time we need service in that area.

 

Darlene V

April 1st 2016

SAC repaired my residential A/C roof top coil summer 2015. Other Boulder area HVAC companies tried to sell entire A/C unit replacement (including costly crane installation to roof) as they informed me that unit was out of warranty. SAC was able to get part under warranty and got the job done on time at a reasonable cost.

Recommended SAC to friend for her home A/C replacement and she was satisfied with installation and cost.

 

SV Van

March 1st 2016

Expert and personal one on one service. Inspector said that the installation was done expertly

 

March 1st 2016

Sherelyn J.

Boulder CO

How likely is it that you would recommend our company to a friend or colleague?

10

How did you feel about your experience with us?

Impeccable. These people installed a fairly comprehensive HVAC system in my home. They were attentive and the owner and Rich and Jeannie and everyone I can't remember were awesome. These people are all on the same page and just took care of me. Rich even returned to my home and installed my CO monitor so I could pass inspection. I cannot express in words my appreciation for the worry-free operation they run.

 

August 26th 2015
 
John
Longmont Co
Furnace Install

Hello Kevin, your guys were great and we are happy with the install. We'll certainly recommend you (in fact, I already have on a neighborhood board).
John

 

Monday, June 29, 2015

Ron Davis

Boulder CO

How likely is it that you would recommend our company to a friend or colleague?

10

How did you feel about your experience with us?

SAC, and their man Rich Koon, did a great job for me with getting my A/C back up and running. Rich found a few problems and fixed them, gave me some valuable advice and did not over-charge or try to upsell me. I appreciated the good service and honest. And now - we're cool!

 

June 3,2015

Carl Backes
LOVELAND, CO 80538 
 
Heating & A/C Services  
Hire Again: Yes
Approximate Cost: 
$500.00
Description Of Work: 
They found a leak in my air conditioning unit and sealed a leak and recharged it for me.
Comments: 
They did a great job and they were on time.
 

 

 

April 30th 2015

Chris B

Longmont, Co

 

Great service!

I've dealt with several people from the company and they have always been extremely professional and beyond friendly.

We had a new furnace put in and also a hot water heater installed. It was done quickly and efficiently. I will be using SAC for all my future HVAC needs including servicing and maintenance.

 

November 13, 2014 4:43 PM

Name: Jeff Hawkins

Would you Hire SAC Mechanical Again?

Yes

Approximate Cost:

$250

Description of work:

Our furnace stopped producing heat during a very cold spell where the high temperature was in the single digits. A technician came out first thing the following morning and diagnosed the issue as a faulty pressure switch. SAC was able to find the needed part and make the repair the same day.

Customer Comments:

SAC was the most professional and responsive company I was able to contact. Everybody I spoke to was friendly and understood the urgency of getting my heating repaired.

How did the final cost compare to estimate?

Spot on.

How does the value compare to the price?

Excellent.

How far in advance did you schedule work?

Same day.

Did you find us through Angie's List?

No

If no, then where?

Google

Why did you choose this contractor?

SAC Mechanical is a well run business that understands customer service. Their responsiveness and professionalism made it an easy decision.

What did you least like about this contractor?

Nothing

What surprises arose during the work?

None

What words of advice would you give other members considering this contractor?

Testimonials - SAC Mechanical - messageverify

October 06, 2014

Carl Backes
LOVELAND, CO 80538
Category: Heating & A/C Service: 
Hire Again: Yes
Approximate Cost: 
$900.00
Description Of Work: 
Checked out existing malfunctioning whole house humidifier and replaced with new one
Customer Comments: 
Our present whole house steam humidifier had been working fine for 8 years then quit.  Researched several brands and decided on an Aprilaire.  Selected 4 dealers in the area, called for pricing with house size (3900sf) and explained present situation.  They sent out a technician who evaluated old system and tried to fix but was unable to without further testing and the expense involved.  Based on what he saw and the projected cost of repair vs cost of a new Aprilaire it was close enough that I decided on the new unit.  This company's response and communication were outstanding from the office to the technician.  They did exactly what was promised & did it efficiently and promptly.  The manufacturer's warranty covers 5 years of parts and the dealer covered 2 years of labor. 

Sunday, July 06, 2014 11:50 AM

Name: Phil Isis

Would you Hire SAC Mechanical Again?

Absolutely YES!

Approximate Cost:

$250

Description of work:

Condensation from AC started leaking from area behind unit

Member Comments:

My service guy was Hugh Tanner....my unit was working fine...the problem was that some condensation wasn't going into the condensate pump and leaking on the back side..and into the basement bathroom. He was able to find a coil that was out of level and allowing the water to go the other way. Hugh had to engineer a solution. The unit is now totally dry....my thought is that this kind of repair takes a lot of skill...thanks SAC and Hugh!

How did the final cost compare to estimate?

Repair was done under Xcel Home Repair

How does the value compare to the price?

When you stop water damage there is no price.

How far in advance did you schedule work?

1 day

Did you find us through Angie's List?

If no, then where?

Repair was scheduled through Xcel Home Repair.

Why did you choose this contractor?

What did you least like about this contractor?

N/A

What surprises arose during the work?

That it took longer than usual to find the problem...very challenging service call that was unique to this particular situation.

What words of advice would you give other members considering this contractor?

There's a lot to be said for "fix it right the first time".....

Testimonials - SAC Mechanical - messageverify

 


After everybody left my house Friday the unit wouldn't bring the temp down faster than apx. 1 degree every 4 hours. On Saturday I shut the unit down and restarted it, and then Joe called and went over things with me. The unit worked fine after the restart and has been running good since then. Kevin is going to get me the parts to put in the extra return so we should be in good shape from here out.
 
Thank your man in Denver for getting me in touch with SAC Mechanical. I will be calling them for any problems I come across in the future.
 
Thank you for coming up with the SAC Mechanical gang. Everyone was very professional, and in the end the system works fine.
 
                                                                           - Norman
December 11, 2013
 
Chris Tanner
Longmont, CO 80501
Category: Heating & A/C Services: 
Yes
Hire Again: 
Yes
Approximate Cost: 
$350.00
Description Of Work: 
My furnance was broken, they fixed it.
Member Comments: 
I recieved such great service. The owner took the time and effort to call me
 
October 30, 2013
 
Michael Ziakas
San Jose, CA 95131
Category: 
Heating & A/C Service 
Yes
Hire Again: 
Yes
Approximate Cost: 
$600.00
Description Of Work: 
Whole house humidifier
Customer Comments: 
We recently moved to Colorado, bought a house, and my wife was convinced our faces would fall off if we didn't get a humidifier. After some chapped lips in the morning I tended to think she might be on to something. I did some googling and decided several things
1. Wanted a whole house humidifier.
2. Narrowed it down to 2 brands, Aprilaire, and Honeywell
3. Did not have the time or desire to install it myself.
So, I hopped onto Angies list to find someone. I chose 3 companies in the area based on their reviews. The first company quoted a price (the lowest of the three) without asking for the square footage of my home, when it was built, where my furnace was located, etc,. All of these are important when sizing the correct humidifier and determining the labor required to install. The second quoted what I thought was an extremely high price for the job, and for a model I did not want. He did ask me the questions I thought should be asked and answered some others I had. The last one was SAC Mechanical. The price was okay, not great IMO since I knew the cost of the humidifier, but Kevin was willing to install the humidifier of my choice and answered all my questions. Perhaps I could have shopped around a bit more but our faces were starting to fall off. He and the person who installed the humidifier were professional and knowledgeable. The job was done well and on time. So, fair price, great service = a winner in my book. Thanks SAC!
 
June 30, 2013
 
Shannon Evins
LONGMONT, CO 80503
Category: Heating & A/C Services: 
Yes
Hire Again: 
Yes
Approximate Cost: 
$340.00
Description Of Work: 
My air conditioner quit working Friday. Hugh from SAC Mechanical came and fixed it.
Comments: 
I started calling service companies on Saturday morning. Only one other company answered or returned my call. They had no availability until Tuesday. SAC said they could come Saturday afternoon. I explained that I was going to pick up my god daughter from the airport. Hugh said no problem, he would come Saturday evening. Sure enough, he was waiting at the house when we drove up. He spent almost three hours but he got it fixed. He showed me the bad part. He explained everything. He ran into a problem and had access to phone assistance. Company that will work on Saturday night, has the right part with them, has backup support and is mighty pleasant to work with is number one in my book. Hugh saved the weekend. Thank you.
 
Report Date: June 09, 2010
Work Completed: June 09, 2010
Date: June 11, 2013
Member: Paul Shupe
01814 Ashford Cir
Longmont, CO 80504
Hire Again: Yes
Approximate Cost: $4,000.00
Home Build Year: 1999
 
Description of Work: Checked out my old Trane condenser, which was tripping the breaker every time it was turned on. Ended up replacing my central air conditioning unit with a new system based on Rheem/Ruud components. Also found that my furnace air intake was not connected to the outside air tube and fixed that for no charge.
 
Member Comments: My Trane air conditioner went kaput, so I called SAC Mechanical initially to see if they could repair it. They are listed as a Trane dealer in the phone book. They came out and looked at the unit and found that the compressor had electrical faults in it that caused it to trip the breaker. They went back to Trane and found out that they could get a compressor with a 1 year warranty. They also suggested that it would be a better deal to replace the old unit (which used R22 refrigerant) with a new Rheem unit that had a 10 year warranty. I already had quotes from several other dealers to replace the air conditioner, so I asked them for a quote. The technician that came out was the only estimator that actually walked around the house and counted the number and size of vents and returns that I have The other estimators all looked at the old 5 ton unit and assumed that I would need the same size. SAC Mechanical then came back with a quote for a 4 ton unit that would match my Rheem furnace and use the existing Rheem coil cabinet for the lowest cost. They were able to install the unit three business days after I had verbally accepted their bid. The president of the company personally brought their written proposal to my home to sign before the work was done. He told me that the warehouse had shipped them an equivalent Ruud unit instead of the Rheem that we had discussed. Because Rheem and Ruud are essentially equivalent, I accepted the change in units. They were careful to lay drop clothes from the front door to the mechanical room in the basement. They used two installers so the work went quickly. They also serviced my furnace and found that my furnace's air intake was disconnected from the outside air tube, and repaired that for no charge.
 
How much did the final cost compare to the original estimate?
Right on
 
How does the value of the work compare to the price?
I got more than my money's worth

How far in advance did you schedule the work?
Within a week.
 
Did you find the company through Angie's List?
No
 
If no, what was the other source?
Yellow Pages
 
Why did you choose this contractor?
They are a certified Trane dealer
 
Have you used this company before?
This is the first time I've used this company
 
What did you like most about this contractor?
They were honest and professional
 
What did you like least about this contractor?
Nothing comes to mind.
 
What surprises came up during the course of the work?
Furnace air intake was not connected to the outside air tube.
 
What words of advice would you give other members considering this contractor?
It is a small company and they seem to be very quick and responsive.